The Botswana Unified Revenue Service (BURS) is the government agency responsible for collecting taxes and customs duties in Botswana. Established in 2004 under the Botswana Unified Revenue Service Act of 2003, BURS administers income tax, Value Added Tax (VAT), customs and excise, and other revenue laws on behalf of the Government of Botswana.
Individuals and businesses can visit BURS offices to register for a Taxpayer Identification Number (TIN), file tax returns, register for VAT, make tax payments, apply for tax clearance certificates, and access customs services. Below are the main BURS offices and their contact numbers, followed by border posts and airport customs offices.
Main BURS Offices
| Office | Phone |
|---|---|
| BURS Head Office (Gaborone) | +267 363 8000 / 9000 |
| Francistown Office | +267 241 3635 |
| Lobatse Office | +267 533 0566 |
| Maun Office | +267 686 1321 |
| Selebi Phikwe Office | +267 261 3699 |
| Palapye Office | +267 492 0388 |
| Ghanzi Office | +267 659 6463 |
| Chobe Office (Kasane) | +267 625 0865 |
| Letlhakane Office | +267 297 6116 |
| Jwaneng Office | +267 588 0695 |
| Molepolole Office | +267 592 2501 |
| Tsabong Inland Office | +267 580 6563 / +267 73 99 7483 |
BURS Border Posts
| Border Post | Phone |
|---|---|
| Bray | +267 653 0068 / 653 0069 |
| Kazungula Ferry | +267 625 0420 |
| Kazungula Road | +267 625 0320 / 625 1303 |
| MacCarthy’s Rust | +267 653 0056 |
| Mahenye (Maitengwe) | +267 248 3275 |
| Makopong | +267 653 0063 |
| Mamuno | +267 659 2013 |
| Martins Drift | +267 491 5907 / 491 5913 |
| Matsiloje | +267 248 3275 |
| Middlepits | +267 653 0060 |
| Mohembo | +267 687 5505 |
| Pandamatenga | +267 623 2029 |
| Phitshane Molopo | +267 548 7204 |
| Pioneer Gate | +267 533 3992 / 533 0382 |
| Platjan | +267 264 6333 |
| Point Drift | +267 264 5260 |
| Ramokgwebana | +267 248 9266 |
| Ramatlabama | +267 540 7170 / 548 6296 |
| Ramotswa | +267 539 0344 |
| Sikwane | +267 570 0000 |
| Tlokweng | +267 317 0800 |
| Zanzibar | +267 264 6217 / 263 0012 |
BURS Airport Customs Offices
| Airport | Phone |
|---|---|
| Sir Seretse Khama International Airport | +267 395 3022 / 364 3190 |
| Francistown Airport | +267 241 2065 |
| Maun Airport | +267 686 0278 |
| Kasane Airport | +267 625 0175 |
| Sowa Airfield | +267 621 3219 |
Services Offered By BURS
Depending on the office, BURS provides a range of services, including:
- Taxpayer Identification Number (TIN) registration
- Individual and corporate income tax services
- Value Added Tax (VAT) registration
- Tax return filing
- Tax payments
- Tax clearance certificates
- Customs and excise services
- Import and export clearance
- Collection of customs duties
- General taxpayer support and enquiries
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